By accessing and using this website, you agree that you are aware that LDMax and Loyaldog offers only IT Services specific to the process serving industry in the United States. In order to provide successful services, it uses the Loyaldog technology. However, it only strictly provides all its customers with services – technical support, customization services, troubleshooting services, programming services, website development, graphic design and other backend services.
By registering to avail of any of our services, you agree not to pirate, hire for employment or pay any of our programmers, technical support, customer support and other such staff without our written consent. You agree that by doing so, you are liable to pay liquidated damages of not less than $30,000.00.
Payments made for Loyaldog/LDMax are strictly for the services it provides its clients.
Billing is done every 16th of the month for our clients of more than 5 years and every 20th of the month for the most recent clients.
Due dates are all on the 1st of the month. Invoices not paid on the 1st of the month constitutes cessation of services.
Services such as customization of forms, customized programming and other requests that are not in the standard features of our services and system shall be charged appropriate amounts. You agree that your access to our services and systems may be interrupted or stopped at anytime for non-payment of these invoices.
You agree that you are solely responsible for your timely payments and you are aware that non-payment of invoices on due dates will result to our stopping of your access to our services and the system.
Cancellations can be made at any time. It is the responsibility of the user to email us: firstname.lastname@example.org your intent to cancel our services. A confirmation will be emailed to finalize the cancellation. No further invoices will be sent to you.
If no such email is received by us, your billing shall continue and you will be held liable for the amounts charged to your account. No refunds will be made for previous payments even with evidence of non-use of the services and the system.
All contents, information and communications in the website and done with you by us are considered confidential.
You agree not to provide confidential information to a third party.
Loyaldog and LDMax are not responsible for backing up your files and data. We can only assist you when you set up with outside backing up systems like Amazon, etc. However, LD and LDMax offer backing up services for a fee.
You agree to clear Loyaldog, LDMax and CSS IT Services Department of Toplevel Solutions, Inc. from any and all liabilities for any data loss, all forms of losses and any unfavorable results of any downtime, changes and untoward circumstances that the services and the system may undergo in the future.